Products
What types of loose leaf tea do you offer?
We offer only one herbal tea infusion. Our flavorful herbal tea infusion is just the beginning. We can’t wait to share more exciting blends with you soon!
What are the benefits of loose leaf tea
Loose-leaf tea offers a more flavorful and nuanced taste experience compared to tea bags. It also allows for better control over steeping strength and multiple infusions from the same leaves.
Do you offer any teaware or accessories?
Yes, we may offer teapots, infusers, strainers, and other tea brewing accessories to enhance your loose leaf tea experience. Check our website for current offerings.
Ordering and Shipping
How long does it take to process an order?
We aim to process all orders within 1 business day of receiving them.
Where do you ship to?
Currently, we ship orders within the United States only.
How much does shipping cost?
Shipping rates are calculated based on your order and your chosen shipping method. We offer competitive rates and may have free shipping promotions available.
How can I track my order?
You’ll receive a confirmation email with a tracking number once your order ships. You can use this number to track your package’s progress on the carrier’s website.
Brewing and Steeping
How do I brew loose leaf tea?
The ideal brewing method can vary depending on the type of tea. Generally, you’ll need hot water a teapot or infuser, and your chosen loose-leaf tea. Steeping time will also vary by tea type. We recommend following the brewing instructions provided on each tea product page or packaging.
Can I steep loose leaf tea multiple times?
Yes! Many loose-leaf teas can be steeped multiple times for additional enjoyment. Experiment with steeping times to find your preference for each infusion.
Returns and Refunds
What is your return policy?
We offer returns and refunds for unopened and undamaged products within 30 days of purchase. Please see our Refund and Returns policy for full details.
Can I exchange an item?
Currently, we do not offer exchanges. You can return your unopened and undamaged item for a refund and then place a new order for the desired product.
Contact Us
If you have any other questions, please don’t hesitate to contact us at [email protected] We’re happy to help!
